Jobs Availability

High Availability jobs available on charalfares.com

Ticketing Officer

Reservation Officer

Accounting Officer

Sales

Ticketing Officer

Responsibilities

  • Ensuring that customer travel requirements and needs are fulfilled.
  • Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances.
  • Handling of reservations by using the corresponding reservation system (GDS) or B2B site.
  • Issuing & reissuing tickets manual and automated.
  • Distributing of price quotations and information for customer requirements.
  • Handling BSP Link enquiries, e.g. ADM, ACM, Refunds.
  • Ensure all cases are solved within required timeframe following company’s SOPs
  • Enhance team performance.
  • Manage working relationship with airlines and escalate any issues as per SOPs.
  • Continuously monitor the booking system.
  • Take responsibility for own ongoing personal development and growth of expertise.
  • Responsible for any tasks assigned by the company.
  • Willingness to work on shifts.

Qualifications and experience

  • At least a Bachelor degree in communications or business.
  • Requires excellent communication skills with business owners and executives.
  • Excellent proficiency in English communication, both oral and written.
  • Ability to work independently exercising discretion and judgment.
  • Minimum 2 years in the airline industry with reservations and ticketing system skills (Sabre,Amadeus,Galileo) knowledge, or Minimum 2 years in an On-line Travel Agency (BSP Agency).
  • Knowledge in Fare & Pricing / Ticketing / Reissuing / Refund.
  • Previous customer contact experience combined with telephone customer service skills is preferred.
  • Good in English communication (Writing & Speaking).
  • Experience working under performance targets.
  • A strong understanding of customer service principles.
  • Result-oriented, problem solver, analytical skill, and customer-focused.

Reservation Officer

Major Responsibilities:

  • Air Reservations and Ticketing.
  • Fare quotations and itinerary options in compliance to customers’ policies.
  • Non-Air reservations: Hotel/Car/Insurance bookings.
  • Visas advice and handling.
  • Help and share knowledge, industry information and best practices with team members.

Qualifications and experience

  • At least a Bachelor degree in communications or business.
  • Requires excellent communication skills with business owners and executives.
  • Excellent proficiency in English communication, both oral and written.
  • Ability to work independently exercising discretion and judgment.
  • Minimum 2 years in the airline industry with reservations and ticketing system skills (Sabre,Amadeus,Galileo) knowledge, or Minimum 2 years in an On-line Travel Agency (BSP Agency).
  • Knowledge in Fare & Pricing / Ticketing / Reissuing / Refund.
  • Previous customer contact experience combined with telephone customer service skills is preferred.
  • Good in English communication (Writing & Speaking).
  • Experience working under performance targets.
  • A strong understanding of customer service principles.
  • Result-oriented, problem solver, analytical skill, and customer-focused.

Sales

Responsibilities

  • 1. Research potential corporate clients to identify their markets, needs and requirements.
  • 2. Build a database of contacts and prospects, establish contact and follow up.
  • 3. Visit qualified prospects to build relationship and generate sales.
  • 4. Follow up and support clients once they engage with us.
  • 5. Responsible for any tasks assigned by the company.
  • 6. Sales Report and analysis.
  • 7. Competition Analysis.
  • 8. Reach KPI target.
  • 9. Responsible for yearly Sales budget and forecast in corporate sector
  • 10. Report to GM.

Qualifications and experience

  • 1.At least a Bachelor degree in communications or business.
  • 2.Requires excellent communication skills with business owners and executives.
  • 3.Excellent proficiency in English communication, both oral and written.
  • 4.Ability to work independently exercising discretion and judgment.
  • 5.Proven experience in the corporate and executive environment.
  • 6.Good knowledge of GDS system.
  • 7. 5 years’ experience in Sales.
  • 8.Minimum 2 years in the airline industry with reservations and ticketing system skills (Sabre,Amadeus,Galileo) knowledge, or Minimum 2 years in an On-line Travel Agency (BSP Agency) is a plus.
  • 9.Knowledge in Fare & Pricing / Ticketing / Reissuing / Refund is a plus.
  • 10.Good track record and experience as an airline sales or ticketing / reservation position in a travel agency is a plus.

Accounting Officer

Career Level:Entry Level

Experience:Freshly Graduated are welcomed

Job Function:General Accounting

Company Industry:Tourism

Qualification

  • If you have a special experience will be considered
  • General Accounting
  • Prepare and issue Statement of Expenditure
  • Monitoring payments of customers
  • Reconcile margin for customers
  • Fluent English in reading and writing
  • Computer proficiency in MS Office
  • Good Communication and interpersonal Skills

If you think you fit above requirements and are looking for attractive salary please contact us.